Key Statistics
|
This Quarter |
5 users |
18 support requests |
12 mins avg DP session (reporting) |
21 mins avg BEIS session (assurance) |
|
Last Quarter |
3 users |
19 support requests |
18 mins avg DP session (reporting) |
N/A mins avg BEIS session (assurance) |
Service Goal: Minimise the reporting burden on delivery partners
| Indicator | Last Quarter | This Quarter |
| Percentage of reports submitted on time | 0% | 0% |
| How satisfied are you with the ability of the reporting tool to minimise your reporting burden? | 4/10 | 5/10 |
| Overall, how satisfied are you with the efficiency of the reporting tool to report quality data? | 7/10 | 5/10 |
Service Goal: Streamline and Automate the data gathering processes and controls (BEIS users)
| Performance Indicator | Last Quarter | This Quarter |
| How satisfied are you with the ability of the reporting tool to minimise your reporting burden? | 4/10 | 4.5/10 |
| Overall, how satisfied are you with the efficiency of the reporting tool to report quality data? |
4/10 | 5/10 |
Service Goal: Provide high quality business intelligence for BEIS
| Performance Indicator | Last Quarter | This Quarter |
| Average number of assurance queries per report | N/A | N/A |
| What percentage of BEIS users felt that it was easier to assure data quality than last Q? | N/A | 80% |
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